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Congratulations! Your order qualifies for free shipping Free Domestic Ground Shipping On Orders $250+




  • Always free domestic ground shipping on orders $250 and up.
  • All orders are processed Monday through Friday between 8a.m. and 6p.m., CST.

  • Orders are shipped within 24-48 hours if placed before 3 p.m. during our working hours, we are a small business & occasional delays can occur.

  • You will receive a shipping confirmation with tracking once your order has shipped.

  • If you need to make a change to your order after purhcasing, please email our office for assistance

  • Sixteen Cypress offers shipping via UPS & USPS, and can be delivered to a PO Box.


  • Sixteen Cypress is small, growing compnay and is limited on international shipping.

  • We currently have official Retailers in Canada & the U.K. which you can find on our Retail Partner listing page.

  • We can ship directly to the following countries via USPS, UPS & DHL : Australia, New Zealand, Canada, U.K. Germany, France, Italy, with more to come.

  • For futher assistance please email our office at


  • Our priority is that you love your purchase.

  • If you have any issues with your product(s) and wish to process a return, please email our office within 30 days of receiving your order,

  • Once approved, we will send you a return label.

  • Items must be returned in their original condition & packaging.

  • When your order is received we will process a refund to your original payment method.

  • Sixteen Cypress does not refund shipping costs.


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Use coupon code WELCOME10 for 10% off your first order.


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