We urge you to place any holiday orders as early as possible. All shipping couriers are expecting major delays throughout November and December.
All orders are processed Monday through Friday, between 8 a.m. and 6 p.m. Central Standard Time, and generally dispatched between 24-48 hours. Orders placed before 3p.m. will be processed the same day.
You will receive an automatic confirmation email when your order is placed, and an order fulfilled email once shipped with your tracking information.
Delays to you order can occur due to Covid-19, affecting multiple aspects of business operations and shipping couriers worldwide. We will always keep you informed of any delays, and appreciate your patience and understanding during these challenging times.
INTERNATIONAL Sixteen Cypress is an independent small business based in the U.S.A. and we are always working to improve our rates as we expand. We currently offer shipping to the following countries via DHL, UPS Ground & USPS.
*Please note, Sixteen Cypress does not cover tariff and duty taxes. Please check your current rates prior to placing an order.
Canada New Zealand Australia United Kingdom Germany
If you are not on this list and would like to inquire about delivery, please contact us so we can be of assistance. firstname.lastname@example.org